Work with store reviews
Read customer feedback and prepare a response with your app and store context. Supported workflows include individual replies, reply groups and reply deletion. Store access and action approvals still apply.
For assistant setup, use the current connection guides. Preparing a response does not send it to the store.
What changed?
Reply workflows
Prepare individual replies or supported reply groups, and review actions before sending or deleting a reply.
Reviews in context
Examine customer feedback with the app and store context needed for your response.
Work with Codex
Use the supported Codex connection to work with reviews you can access.
Updated assistant connection
Follow the current connection guide for your supported AI tool.
Connection guides
Find setup and verification steps for compatible assistants.